9+ Years · 4 Companies · Global Scale
Career Journey
Professional evolution from delivery operations to AI-scale platform engineering.
Microsoft
CurrentMay 2023 – Present
Gurugram, India
Senior Project Engineer
AI Product & UX Lead
12K+
Engineers on platform
+15%
LLM efficiency gain
+30%
Launch acceleration
- Co-led AI Juno and Vega Labs into a unified developer portal — production RAG copilots across 12,000+ Azure engineers globally.
- Applied token optimization & multi-model safety evaluation into LLM tooling with behavioral guardrails and phased rollouts.
- Designed safety-first QaaS playbooks for Copilot Studio — approval gates and behavioral consistency checks at 12K+ scale.
- Managed MI300C / MI355X hardware validation programs simultaneously in high-ambiguity environments.
Azure OpenAICopilot StudioKusto/ADXReactTypeScriptFigmaPower BI
TB
ThinkBridge · Client: gWorksDec 2022 – Apr 2023
Remote
Senior Delivery Operations
Process Architecture
+25%
Client satisfaction
+35%
Delivery speed
5mo
Impact timeline
- Built delivery infrastructure 0→1 — intake workflows, approval processes, and cross-team communication standards.
- Confluence documentation became the onboarding backbone adopted by the full gWorks delivery org.
- Introduced Agile sprint cadences with bi-weekly velocity tracking, compressing ticket-to-delivery time by 35%.
JiraConfluenceAgile / ScrumMiroSlackGoogle Workspace
XE
Xebo.ai (Survey2Connect)Oct 2021 – Dec 2022
Gurugram, India
IT Project Manager
Product Initiatives
$80M+
Govt SaaS programs
+40%
Efficiency gained
−90%
Feature rework
- Led delivery for $80M+ high-security government SaaS networks (MHRSD / STC) with complex compliance constraints.
- Automated 40+ hrs/week through workflow tooling — 40% efficiency gain and 20-point NPS lift across ministry end-users.
- Executed Agile transformation with a PostgreSQL-backed data validation layer cutting production rework by 90%.
JiraPostgreSQLPower AutomateAgile/SAFeConfluenceArabic–English i18n
DB
DigitBazar IT · LaunchNote India2017 – 2021
New Delhi, India
IT Project Manager
Earlier Career
15+
Products delivered
$55K+
Revenue generated
×2
Employee of the Year
- Delivered 15+ products end-to-end — web platforms, software launches, and regulatory compliance programs.
- Managed cross-functional teams across UK and India-based clients from requirements through production go-live.
- Awarded Employee of the Year twice for delivery excellence and client retention.
BasecampTrelloGitWordPressMySQLGoogle AnalyticsFigma